General Product Questions
General questions about our products
Does smallbatch only make raw foods?
Nope! While our raw formulas are the original smallbatch product line, these are not our only recipes we offer. Below you'll find each of our product categories and a brief description to help you choose which may be best for your furry family member
What's the difference between patties and sliders?
We offer our complete diets in the shape of a slider or a patty:. Sliders are our small medallions weighing about 1oz each, in our frozen food options and about 1/3oz in our freeze dried food. The small size is well suited for smaller pets, traveling
Compare our Smallbites!
With the launch of our new dog line - Freeze-dried Small Bites - we recognize the similarity to a previous product name. We want to make sure customers have all the information they need to know what is in stores now and make the right selections for
How much does your food cost?
Thanks so much for your interest in our products! While we do have our recommended pricing, ultimately prices are set by the individual retailers. Your local store will be your best, most accurate resource for pricing, but, feel free to reach out to
How is the Lightly Cooked made?
Our Lightly Cooked sliders are made with the same high quality, fresh ingredients used in our raw diets. The humanely raised meat, bone and organ and 100% organic produce and natural supplements are ground together and slowly heated, sous vide style
Are your frozen foods out of stock?
No, our frozen foods are not out of stock. They are not sold on our website, so the site or the AI agent may list them as out of stock since we do not hold frozen foods in our inventory. To purchase frozen foods including frozen raw sliders and patti
What is the texture of your Lightly Cooked and Perfectly Cooked sliders?
The Lightly Cooked sliders for dogs and Perfectly Cooked sliders for cats are a moisture rich, soft, pate-like texture once thawed. They can be fed as is, smooshed with a fork or mixed with pet-specific toppers or supplements.
What is the texture of the frozen raw foods?
Once thawed, the frozen raw foods for dogs and cats are a moisture-rich, soft, pate-like texture easy for mouths of any shape and size. The raw sliders and patties can be fed whole, smooshed with a fork or mixed with pet-specific toppers or supplemen
What is the texture of the freeze-dried foods?
Once rehydrated, the freeze-dried foods for dogs and cats are a moisture-rich, soft, shredded texture easy for mouths of any shape and size. You can adjust the texture by adding or reducing water. You can also make a richer meal by rehydrating with b
Which protein is best for transitioning to?
Transitioning can be pet specific but generally speaking, we recommend our more mild proteins like Chicken, Turkey, Pork or Rabbit for transitioning pets new to our foods or a fresh food diet.
My frozen foods have a layer of frost on them. Are they still ok to use?
Yes, frozen foods with a light layer of frost or frozen ice crystals can be normal and expected. They thaw normally and are safe to feed. If your foods are stuck together, have discolored ice or appear to have melted, please discontinue use, reach ou
Which is best for my dog: freeze-dried, frozen raw or Lightly Cooked?
All of our diets are formulated to be complete and balanced for dogs of All Life Stages using the same high quality, whole food ingredients. Because of this, we do not believe any of our diets or recipes to be better than another and it all comes dow
Can I freeze the bone broths into smaller portions?
Yes! All of our broths can be frozen into smaller portions or enrichment toys. For the frozen broths, just thaw as normal, portion and freeze.For the shelf stale broths just shake, open, portion and freeze.