Product Types and Formats
Is the Lightly Cooked for dogs a fully cooked food?
Yes! "Lightly" just describes the gentle cooking style. Our Lightly Cooked foods are fully cooked, complete and balanced diets heated low and slow via sous vide utilizing approved combinations of time + temperature, so no additional cooking is requir
Is the Perfectly Cooked for cats a fully cooked food?
Yes! The Perfectly Cooked sliders for cats are fully cooked, complete and balanced diets heated low and slow via sous vide utilizing approved time + temperature combination to ensure full pasteurization, so no additional cooking is required or recomm
Why is the texture or color of my freeze-dried food different?
Variation in texture and color between proteins and even from batch to batch is normal and expected. All of our freeze-dried foods are made with whole cuts of meaty bones, meat, and organs and we do not use any binding agents or fillers so the textur
Are the Lightly Cooked foods frozen?
Yes! Our Lightly Cooked sliders for dogs are sold and stored frozen and only need to be portioned and thawed before serving.
What is the difference between freeze-dried and frozen raw?
Both freeze-dried and frozen raw start with the same high-quality, humanely raised meat, bone, organs and certified organic produce— the difference is how they're preserved and how you use them. Frozen raw is minimally processed and kept in its natur
What is the shelf-life of the freeze-dried foods and treats?
Our freeze-dried foods are treats are dated for 18 months from the day they are made. Once opened, we recommend using within a few weeks - storing in a cool, dry area in their resealable bag to maintain quality and freshness.
What is the shelf life of the frozen foods?
Our frozen sliders and patties are dated for 15 months from the day they are made. Once opened and stored in the freezer, use within a few weeks, resealing the bag each time to maintain quality and freshness. The frozen raw Base Blends are dated for
Why does my frozen food like grey or brown?
Color change in frozen raw is normal and doesn't immediately indicate spoilage. Raw meat contains myoglobin, the protein responsible for its red color, when exposed to oxygen (or lack thereof in a sealed package), it oxidizes and can shift to gray, o
How is the Lightly Cooked made?
Our Lightly Cooked sliders are made with the same high quality, fresh ingredients used in our raw diets. The humanely raised meat, bone and organ and 100% organic produce and natural supplements are ground together and slowly heated, sous vide style
What is the texture of your Lightly Cooked and Perfectly Cooked sliders?
The Lightly Cooked sliders for dogs and Perfectly Cooked sliders for cats are a moisture rich, soft, pate-like texture once thawed. They can be fed as is, smooshed with a fork or mixed with pet-specific toppers or supplements.
What is the texture of the frozen raw foods?
Once thawed, the frozen raw foods for dogs and cats are a moisture-rich, soft, pate-like texture easy for mouths of any shape and size. The raw sliders and patties can be fed whole, smooshed with a fork or mixed with pet-specific toppers or supplemen
What is the texture of the freeze-dried foods?
Once rehydrated, the freeze-dried foods for dogs and cats are a moisture-rich, soft, shredded texture easy for mouths of any shape and size. You can adjust the texture by adding or reducing water. You can also make a richer meal by rehydrating with b
My frozen foods have a layer of frost on them. Are they still ok to use?
Yes, frozen foods with a light layer of frost or frozen ice crystals can be normal and expected. They thaw normally and are safe to feed. If your foods are stuck together, have discolored ice or appear to have melted, please discontinue use, reach ou
Can I freeze the bone broths into smaller portions?
Yes! All of our broths can be frozen into smaller portions or enrichment toys. For the frozen broths, just thaw as normal, portion and freeze.For the shelf stale broths just shake, open, portion and freeze.